ContactLevel
Privacy

Privacy Policy

Traffic Data Labs LLC, operating as ContactLevel, is committed to safeguarding your privacy. Last Updated: September 5, 2024

Our Commitment

ContactLevel is committed to safeguarding your privacy. We provide identity resolution, verification, and data enrichment services while maintaining the highest standards of data protection.

What We Cover

This policy explains how we collect, use, and share personal data of individuals using our Platform (Users) and individuals in our identity graph (Consumers).

Global Compliance

We comply with privacy laws across jurisdictions including GDPR, CCPA, and other regional data protection regulations, providing consistent privacy rights globally.

Data Protection Frameworks

ContactLevel complies with EU-U.S., UK, and Swiss-U.S. Data Privacy Frameworks as outlined by the U.S. Department of Commerce.

1. Personal Data We Collect

"Personal Data" refers to any information that identifies, relates to, or can be associated with an individual, directly or indirectly. The following outlines the types of Personal Data we collect and their purposes.

Account Information

Examples:

Full name, organization, job title, email address, phone number, password token, business type, general location

Processing Purposes:

Provide, maintain, and support the Platform • Research and development • Direct marketing • Interest-based advertising

Payment Information

Examples:

Full name, payment card details, billing address (handled by third-party processors)

Processing Purposes:

Facilitate payments and support the Platform • Legal compliance • Fraud prevention and security

Service Communications

Examples:

Information from requests, inquiries, customer support recordings, survey responses

Processing Purposes:

Provide, maintain, and support the Platform • Research and development • Direct marketing

Usage Data

Examples:

Logins, API calls, event logs, IP address, device ID, interaction data, browsing history

Processing Purposes:

Provide, maintain, and support the Platform • Research and development • Direct marketing • Interest-based advertising

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your Personal Data. To exercise these rights, contact us through our "Your Privacy Choices" Portal or email us at privacy@contactlevel.com.

Access Your Data

Request a copy of your Personal Data that we have collected and are processing.

Delete Your Data

Ask us to delete your personal data, subject to certain legal and business requirements.

Correct Information

Request corrections to inaccurate or incomplete personal data we have about you.

Opt-Out Rights

Opt-out of sales, targeted advertising, marketing communications, and certain data processing activities.

Your Privacy Choices

Marketing Communications

Users may opt-out of receiving promotional emails or newsletters by following the unsubscribe instructions or contacting us directly.

Cookies

You can manage cookies by adjusting your browser settings. Blocking cookies may limit certain functionalities of our Platform.

Analytics

Our Platform uses tools like Google Analytics. You can opt-out using the Google Analytics Opt-out Browser Add-on.

Interest-Based Advertising

You can limit interest-based advertising through tools such as the Digital Advertising Alliance (DAA) or Network Advertising Initiative (NAI).

Regional Privacy Notices

Accessibility

We are committed to ensuring this Privacy Policy is accessible to individuals with disabilities. If you require access to this Privacy Policy in an alternative format, please contact us at privacy@contactlevel.com.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. If we make significant changes, we will notify you by email or by posting a prominent notice on our website. Continued use of our Platform after such changes will indicate your acknowledgment of the updated policy.

How to Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your Personal Data, please contact us at:

Email: privacy@contactlevel.com

Phone: +1-888-330-6943

Address:

Traffic Data Labs LLC, operating as ContactLevel

1309 Coffeen Avenue, STE 1200

Sheridan, Wyoming 82801